Customer are Representative 2

Company: Johnson Service Group
Location: Atlanta
Posted on: July 1, 2025

Job Description:

Job Description Johnson Service Group (JSG) is a nationally recognized professional staffing and recruiting firm that is looking for an experienced Customer Care Representativ e to fill a 6-month assignment in the Atlanta, Georgia area. Date: 6/26/2025 Job Title: Customer Care Representative Work Location: Atlanta, GA. 30309 Estimated Start Date: 7/21/2025 Estimated Duration of Job Assignment: 1/19/2026 Requirements: Please send me your resume to lmccarron@jsginc.com Rates: $18.00 - $22.00 per hour. Candidates will be required to be on-site for an initial 7-day training period and may need to attend subsequent on-site training sessions and refreshers, as necessary. Experience: The ideal candidate for the Customer Care Representative position should possess 5 to 10 years of proven experience in managing high volumes of calls within a fast-paced environment, ensuring that each customer interaction is handled both efficiently and effectively. Job responsibilities: Candidates must excel in navigating complex customer interactions, including addressing questions, complaints, billing inquiries, emergency calls, and other inquiries, while prioritizing customer safety and achieving one-call resolution. This role supports both regulated and deregulated utilities, requiring a strong ability to manage high-pressure situations with a calm and professional demeanor. Additionally, candidates should possess excellent multitasking skills and demonstrate a steadfast commitment to delivering an outstanding customer experience. As an integral part of maintaining the company's high standards of customer service, the successful candidate will be a proactive problem-solver, dedicated to ensuring customer satisfaction and safety in every interaction. This position requires pretest This position does not require driving (excluding commute) This position does not require personal protective equipment This position may require some bending, lifting, climbing, prolonged sitting, prolonged walking, walking on gravel or crawling when necessary. JSG offers medical, dental, vision, life insurance options, short-term disability, 401(k), weekly pay, and more. Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. D650

Keywords: Johnson Service Group, Redan , Customer are Representative 2, Customer Service & Call Center , Atlanta, Georgia