Incident Manager
Company: Innova Solutions
Location: Atlanta
Posted on: May 7, 2024
Job Description:
Innova Solutions is hiring for an Incident Response Consultant
Title: Incident Response Consultant Position type: Contract -6+
Months Location: Atlanta, GA Hybrid role (3 days in/2 days remote)
The ideal candidate will have: 1.Incident Triage and Analysis:
Monitor and assess incoming incident reports to determine severity
and impact. Conduct initial analysis to identify potential root
causes and impact on operations. 2. Incident Response and
Resolution: Respond promptly to incidents according to established
protocols and procedures. Collaborate with cross-functional teams
to resolve incidents efficiently and effectively. 3. Documentation
and Reporting: Maintain detailed records of incident details
response actions and resolutions. Generate incident reports and
communicate status updates to relevant stakeholders. 4. Escalation
and Coordination: Escalate incidents to higher-level support or
management as necessary. Collaborate with senior incident
management personnel for complex or critical incidents. 5.
Preventive Measures: Participate in the development and
implementation of preventive measures to mitigate future incidents.
Contribute to the improvement of incident response processes and
workflows. Job Description:
- Consult on or participate in moderately complex initiatives and
deliverables within Business and contribute to large-scale planning
related to Business deliverables.
- Review and analyse moderately complex Business challenges that
require an in-depth evaluation of variable factors.
- Contribute to the resolution of moderately complex issues and
consult with others to meet Business deliverables while leveraging
solid understanding of the function policies procedures and
compliance requirements.
- Collaborate with client personnel in Business.
- Required Qualifications: 4 years of experience. PAY RANGE AND
BENEFITS: Pay Range*: Between $50 - $55per hour> *Pay range
offered to a successful candidate will be based on several factors,
including the candidate's education, work experience, work
location, specific job duties, certifications, etc. Benefits:
Innova Solutions offers benefits( based on eligibility) that
include the following: Medical & pharmacy coverage, Dental/vision
insurance, 401(k), Health saving account (HSA) and Flexible
spending account (FSA), Life Insurance, Pet Insurance, Short term
and Long term Disability, Accident & Critical illness coverage,
Pre-paid legal & ID theft protection, Sick time, and other types of
paid leaves (as required by law), Employee Assistance Program
(EAP). ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in
Atlanta, Georgia, Innova Solutions employs approximately 50,000
professionals worldwide and reports an annual revenue approaching
$3 Billion. Through our global delivery centres across North
America, Asia, and Europe, we deliver strategic technology and
business transformation solutions to our clients, enabling them to
operate as leaders within their fields. Recent Recognitions:
- One of Largest IT Consulting Staffing firms in the USA -
Recognized as #4 by Staffing Industry Analysts (SIA 2022)
- ClearlyRated - Client Diamond Award Winner (2020)
- One of the Largest Certified MBE Companies in the NMSDC Network
(2022)
- Advanced Tier Services partner with AWS and Gold with
MSWebsite: Innova Solutions is an Equal Opportunity Employer and
prohibits any kind of unlawful discrimination and harassment.
Innova Solutions is committed to the principle of equal employment
opportunity for all employees and to providing employees with a
work environment free of discrimination and harassment on the basis
of race, color, religion or belief, national origin, citizenship,
social or ethnic origin, sex, age, physical or mental disability,
veteran status, marital status, domestic partner status, sexual
orientation, or any other status protected by the statutes, rules,
and regulations in the locations where it operates. If you are an
individual with a disability and need a reasonable accommodation to
assist with your job search or application for employment, please
contact us at or (770) 493-5588. Please indicate the specifics of
the assistance needed. Innova Solutions encourages all interested
and qualified candidates to apply for employment opportunities.
Innova Solutions (HireGenics/Volt) does not discriminate against
applicants based on citizenship status, immigration status, or
national origin, in accordance with 8 U.S.C. - 1324b. The company
will consider for employment qualified applicants with arrest and
conviction records in a manner that complies with the San Francisco
Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for
Hiring Ordinance, and other applicable laws. American Cybersystems,
Inc is acting as an Employment Business in relation to this
vacancy.
Keywords: Innova Solutions, Redan , Incident Manager, Executive , Atlanta, Georgia
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