Patient Care Advocate (Bilingual)

Company: Medix
Location: Atlanta
Posted on: February 18, 2026

Job Description:

Job Description Job Description Required Skills Fluency in English and Japanese, both verbal and written A background in allied health, human services, or healthcare 1-2 years of direct patient care experience or digital health Problem-solving skills to help find creative solutions to customer needs, including working in a remote/startup environment Ability to remain flexible with changes and have a growth mindset Ability to communicate with patients empathetically in writing and verbally, and passionate about creating a positive member experience with optimal outcomes Experience achieving KPIs relevant to engagement, satisfaction and productivity Proficiency in navigating new technologies and systems as part of working on a remote team Preferred Skills Fluency in healthcare terminology, both in English and Japanese Experience in family planning and maternal-child health areas/others such as pregnancy, postpartum, options counseling, menopause, adoption, surrogacy Comfort with technology tools like Google suite, CRM platforms, EHRs, and Zendesk Certification or licensure in a healthcare related field Schedule/Shift 3pm-11:30pm PST Monday-Friday Company Description Medix is dedicated to positively impacting lives and businesses with workforce solutions backed by people data and industry expertise. Our purpose-driven team impacts employers and job seekers alike within healthcare, life sciences, technology and engineering. Company Description Medix is dedicated to positively impacting lives and businesses with workforce solutions backed by people data and industry expertise.\r\n\r\nOur purpose-driven team impacts employers and job seekers alike within healthcare, life sciences, technology and engineering.

Keywords: Medix, Redan , Patient Care Advocate (Bilingual), Executive , Atlanta, Georgia