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Manager of Cloud Services

Company: ARROWCORE GROUP
Location: Atlanta
Posted on: June 27, 2019

Job Description:

Manager of Cloud Services Permanent Role Location Atlanta, GA The Manager of Cloud Services is highly hands on and technical and responsible for the tactical planning, engineering and daily operations of the cloud computing services. He or she has plenty of experience and capable of offering sound and pertinent technical mentorship to their team members This individual also has excellent knowledge experience with ITIL, Information Security and DevOps practices Essential Job Responsibilities Manage a 24 x 7 AWS, Azure SaaS environment for production and development ensuring site uptime, performance and customer SLA s Manage a small DevOps team while being hands-on Lead efforts to migrate On Premise customers to Cloud. Monitoring Azure and AWS daily consumption rates and build cost efficiencies Lead efforts to migrate the company to a container orchestration-based infrastructure while ensuring compliance, security and best practices Enhance and develop infrastructure configuration management to be scalable, robust, and redundant Work with Product Management and Software Development staff to deliver software to production Provide Presales Post-sales support Track issue resolution status and participate standup meetings Drive day to day internal technical operations Participate in customer RFPs and compliance audits Drive monitoring initiatives to instantiate a cloud Reliability team to implement self-healing tactics Manage internal and customer escalations when service levels do not meet expectations Build efficiencies and manage issues, problems and root cause analysis processes Foster technology adoption through training and documentation Requirements Bachelor's degree in a related field in Computer Science or Technology preferred 7 Years of Cloud Ops and DevOps experience 7 Experience supporting SaaS production environments Designing and reporting metrics and dashboards to drive SLA compliance Knowledge and experience in ITIL framework-based operations and reporting In-depth experience with AWS Azure, IaaS, PaaS deployments VPCVNet and VPCVNet Peering, Single sign on such as IDPSAMLFIMMFA load balancing, high availability, disaster recovery, security best practices Firewall, Encryption, IDSIPS, AV (anti-virus) tools Strong understanding of system and network architecture, system platforms, system access, database design, SQL queries, and network protocols Experience using Programming languages such as .Net, Java or Python, SQL Experience using various tools for application and infrastructure performance troubleshooting Experience using Azure Monitor andor AWS CloudWatch for application and infrastructure monitoring Experience using Azure security center andor AWS Cloud Security Experience using Uptrends, Logz.io Experience implementing data encryption at rest and inflight Experience with Databases such as Oracle, SQL Server, MongoDB, performance troubleshooting, DB tuning Experience with BI and Data Integration tools like InformaticaTalendKettleSnapLogic PowerBI DevOps methodologies CI CD (Jenkins, BitBucket, GitHub) Scripting Languages (Bash, Python, Ruby, PowerShell) Configuration Management (Puppet, Chef, Ansible) Release Management tools such as Octopus deploy Automation of deployment scripts of web application, DB Infrastructure Vendor relationships and contract negotiation Project management, communication, and follow-through Strong technical leadership, analytical, problem solving and verbal and written communication, and presentation skills Experience with Agile methodology and running or participating in Scrum Kanban procedures Prior management experience ITIL Service Manager certification a plus AWS andor Azure certifications a plus Must be able to travel up to 10

Keywords: ARROWCORE GROUP, Redan , Manager of Cloud Services, Executive , Atlanta, Georgia

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