Front Desk Coordinator

Company: Dental Implant and Aesthetic Specialist
Location: Atlanta
Posted on: February 20, 2026

Job Description:

Job Description Job Description Salary: Rare opportunity available for a Front Desk Coordinator position in a brand new, beautiful dental facility. Conveniently located in Brookhaven, this dental practice is looking for a new Team Member to join the Front Desk. Candidate must possess "Front Stage Presence", Customer Service skills, Dental Experience a MUST and comfortability discussing finances and treatment plans with patients. Ideal candidate will possess excellent verbal and written communication skills. Must be able to document well and accurately. Candidate should be self-motivated, timely and maintain a positive outlook. Effective communication and team work is key with the ability to multi-task. Tasks may include, but are not limited to: Greeting and Assisting Patients: Being the first point of contact, creating a welcoming environment, handling check-ins and check-outs, and ensuring accurate patient information. Sales and Persuasion Skills: Ability to present treatment plans and recommend products effectively, answering questions about procedures and costs. Managing Appointments: Scheduling, confirming, rescheduling, and canceling appointments, optimizing the daily schedule, and managing patient flow. Handling Patient Records: Maintaining patient records, entering insurance, ensuring compliance with HIPAA regulations, and updating patient information. Answering Calls and Handling Inquiries: Responding to phone calls and emails professionally and promptly, addressing patient questions, and providing information about services and appointments. Coordinating Office Communication: Relaying messages between staff, ensuring smooth internal communication, maintaining patient emails/text communication. Maintaining Full Schedule: Communication with patient for continuing care/prophy scheduling, calling patients for unscheduled treatment plans, speaking with patients about financial options, and moving appointments as needed to optimize schedule. Problem Solving: Address patient concerns, resolve issues, and maintain a positive and professional environment. This role will sometimes encompass a range of roles, and the exact responsibilities may vary. Job Type: Full-Time (Approximately 34 hours/week) Salary: Competitive pay based on experience Benefits: 4 day work week (M-Th 6:30am - 3:00 pm) 401(k) & 401 (k) matching Paid Time Off Short Term & Long Term Disability Employee Discount Profit/Bonus Incentives Ability to Commute/Relocate: Located in Brookhaven, GA 30329; must be able to reliably commute or plan to relocate before starting employment (required) Education: High school or equivalent (required) Experience: 3-5 years of dental required. Customer Service, Front Desk Dental, Dental Terminology, Technology, Microsoft Outlook/Word, Phone Calls, Scheduling. Dentrix experience is preferred.

Keywords: Dental Implant and Aesthetic Specialist, Redan , Front Desk Coordinator, Healthcare , Atlanta, Georgia