Sr Dir., Operations, Technology, Security, Risk Controls & Governance

Company: Synovus Financial Corp
Location: Atlanta
Posted on: May 18, 2025

Job Description:

Job SummaryDirects, oversees, and owns risk controls and governance for line of business/division (i.e., Operations, Technology, or Information Security). Serves as the first line of defense risk function responsible for the identification, assessment, monitoring and mitigation of risk. Oversees execution of the risk and control self assessment and operational loss programs for the line of business/division. Develops and implements risk assessment methodologies to evaluate the impact and likelihood of risks. Collaborates effectively with executive leadership and Audit, Risk, and Compliance business partners ensuring risks are managed in alignment with Synovus' strategic objectives and regulatory requirements. Influences outcomes and ensures solutions align with sound risk management practices.Job Duties and Responsibilities

• Provides strategic and tactical effective challenge for all risks present within the line of business/division. Concurs with key risk decisions and escalates unacceptable or emerging risks to executive leadership. Monitors risk exposures, concentrations and limits. Ensures risk levels stay within risk appetite. Provides feedback on new or revised risk program requirements to confirm they are consistent with the Synovus' risk appetite, regulator expectations and industry standards.
• Aggregates, integrates, correlates, and reports risks for line of business/division and presents risk aggregation, key risks and emerging risks to executive leadership. Tests controls and remediation evidence to confirm design is adequate and operating effectively. Identifies and provides feedback and solutions regarding remediation in addressing weaknesses related to inadequate or failed processes, people, and systems, or external events and ensures effective remediation.
• Monitors all types of issues assigned to line of business/division as well as those that have downstream or upstream impact to the line of business/division and ensures appropriate remediation. Works closely with executive leadership as well as Audit, Compliance Risk, and Legal business partners to monitor line of business adherence to applicable policies, laws and regulations.
• Communicates to executive leadership key activities, trends and events pertaining to risk, regulatory and audit reviews specific to line of business/division Promotes various risk initiatives and supporting metrics. Develops and maintains effective ongoing communication with leaders across the line of business/division. Fosters a spirit of continuous improvement and offer recommendations to refine and/or enhance line of business/division processes as necessary.
• Provides connectivity between the output of risk programs as appropriate. Coordinates with stakeholders to resolve highly complex or challenging issues. Advises on the effectiveness of line of business/division risk and control environment. Provides direction and guidance in the development of controls and governance mechanisms within the line of business.
• Identifies areas of opportunity to improve risk visibility within the line of business/division. Develops and implements plans to transform opportunity into new processes and activities. Assists in the development and provides feedback on line of business risk framework metrics and key risk indicators within the line of business. Advocates risk culture, compliance with enterprise risk initiatives and promotes sound risk management practices.
• Manages the annual performance management and merit processes for direct and indirect reports. Coach and develop team members and build a work environment where team members are engaged and feel a positive sense of achievement about their role in the company. Work closely with Human Resources regarding employee relations, compensation, training, posting and filling vacant positions and other Human Resources related matters.
• Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Company authority in a timely fashion.
• Performs other related duties as required.The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.Synovus is an equal opportunity employer committed to fostering an inclusive work environment.
  Minimum Education:
  • Bachelor's degree in a related field or an equivalent combination of education and experience.Minimum Experience:
    • Twelve years of practical experience in the identification, escalation, mitigation, measurement and management of risks and audit issues including developing and implementing risk management frameworks and experience managing a team.Required Knowledge, Skills, & Abilities:
      • Understanding of regulatory relations and compliance functions.
      • Strong analytical and problem solving skills
      • Sound judgment, strong relationship skills, a risk-based mindset, flexibility in re-focus based on evolving priorities
      • Ability to influence and drive change across the organization
      • Ability to think broadly and inspire others to embrace continuous improvement
      • Strong communication skills
        Preferred Knowledge, Skills, & Abilities:
        • MBA or related advanced degree
        • Professional designation related to audit, risk management, or applicable line of business/division
        • Practical experience in technology or technology adjacent environment with an emphasis on project and process management.
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Keywords: Synovus Financial Corp, Redan , Sr Dir., Operations, Technology, Security, Risk Controls & Governance, IT / Software / Systems , Atlanta, Georgia