Tech Customer Service - Retail - Atlanta, GA
Company: Hudson Group
Location: Redan
Posted on: October 8, 2021
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Job Description:
Located in Atlanta, GA
Grow With Us!
Hudson is North America's leading travel retailer. For over 30
years, Hudson has met the needs and wants of travelers in more than
1,000 duty-free, duty-paid, and food & beverage stores. We couldn't
serve our customers, landlords, and partners in airports, commuter
terminals, hotels, and casinos without the continued support of our
greatest assets: our team members. We're dedicated to hiring and
training exceptional team members, who are committed to serving the
customer as the Traveler's Best Friend. We strive to ensure we're
fulfilling our team members' career potentials through training,
skills-development, and career pathways - as our team members grow
and succeed both personally and professionally, so does Hudson.
What We Will Offer You:
• A competitive rate of pay of $16 per hour
• A one-time $300 hiring bonus
• A 20% off Hudson Employee Discount
• A 50% off Hudson Food & Beverage Employee Discount
• Parking and Transit reimbursement
This Sales Tech Associate Job Is For You, If You Would Enjoy:
• Engaging customers and inspiring them to see what's possible with
technology and building quality relationships to provide relevant
and memorable product demonstrations.
• Working at our Brookstone store in the Hartsfield - Jackson
Atlanta International Airport
Your Team Is Counting On You As A Sales Tech Associate To:
• Provide flexibility to work any shift, any day of the week,
including weekends & holidays
• Work a full-time schedule
Sales Tech Associate Key Accountabilities:
• Acts as trusted subject matter expert, brand advocate, and
product champion for Brookstone
• Help drive a positive customer experience by providing customer
consultations
• Follow all company policies, cash handling policies, and special
store loss prevention procedures
• Achieves team and individual goals while enabling an excellent
customer shopping experience
• Processes transactions such as sales orders, returns and
exchanges.
• Know basic store layout to assist customers in their selection of
product and be able to answer customer questions about the entire
store
• Applies a high level of Brookstone product knowledge and
expertise through ongoing learning and self-development
• Be knowledgeable and familiar with the surrounding
businesses/offerings within the facility
• Communicate pricing, out of date, out of stock, and inventory
issues with management
• Assist other store employees in maintaining security in
stores
• Stock merchandise
• Help maintain a neat, clean, organized store, which includes
sweeping, dusting, straightening of merchandise on store fixtures
and displays
• Perform related work as assigned
Required Qualifications:
• Ability to interact with diverse personalities
• Strong interpersonal skills
• Extensive knowledge of consumer electronic products
• Previous customer service/ cashier experience in a retail
environment
• Be able to lift 40 pounds
Preferred Qualifications:
• Previous consumer electronic sales experience
• Prior stockroom or warehouse experience
• High School Diploma or equivalent
Some of our company-offered benefits for you and your family
include:
• Health & Well Being: Medical/Dental/Vision Insurance
• Paid Time Off
• Various Personal and Parental Leave Programs
• Universal Life Insurance
• Retirement Programs & Matching Employee Contributions: 401K &
RRSP
• Employee Recognition & Anniversary Programs
• Training, Development, and Growth Opportunities
• Tuition Assistance & Scholarship Programs
Hudson is an Equal Opportunity Employer of all qualified
individuals. All employment decisions are made without regard to
age, race, color, religion, sex, sexual orientation, national
origin, citizenship, disability, military leave or veteran status,
genetic information, or any other status protected by applicable
federal, state or local law. We are committed to creating an
inclusive workplace in which we value diversity and unique
experiences, backgrounds and identities.
All offers are contingent upon successful completion and passing of
background checks and/or employment verification results.
Note to staffing agencies: Please do not contact Hudson (including
the recruitment team or any hiring managers) regarding this
position with candidates. If assistance is needed in filling any
position for Hudson, a member of our recruiting team will reach out
directly. #AF123
Keywords: Hudson Group, Redan , Tech Customer Service - Retail - Atlanta, GA, Other , Redan, Georgia
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