Police Reports Technician
Company: City of Atlanta
Location: Atlanta
Posted on: April 26, 2024
|
|
Job Description:
General Description and Classification Standards Performs a
variety of responsible clerical duties relating to the handling and
processing of public safety records and constantly audits and
updates files. Duties include, but are not limited to: reading
police reports and making corrections; notifying appropriate
personnel on issues and errors that require attention and
corrections; assisting citizens in front lobby and via telephone
and in processing requests for information; and assisting in the
supervision of subordinate personnel. This is the entry level for
this job family. Individuals entering this level must already
possess the basic knowledge of the work and the required
communications skills to carry out basic tasks. Typically performs
the simplest pertinent tasks and assists higher level workers in
more complex jobs. Positions at this level could have a permanent
assignment or could be in a promotional track for higher level
activities. Supervision Received Works under direct supervision and
follows standardized procedures and written instructions to
accomplish assigned tasks. Essential Duties & Responsibilities
These are typical responsibilities for this position and should not
be construed as exclusive or all inclusive. May perform other
duties as assigned. Interprets documentation from the Department of
Driver Services (DDS) in order to verify pre-existing records for
accuracy and validations. Modifies records as needed and makes
entries of property, vehicles, firearms, protective orders and
missing persons. Interacts extensively with the public, City,
department personnel and other law enforcement agencies on the
telephone and in person in a courteous and tactful manner. Responds
to requests for information in compliance with departmental policy,
legal and governmental guidelines. Maintains electronic and paper
crime, arrest and incident report files in order to ensure such
records are properly retained in accordance to department policy
and procedures. Checks both electronic and paper documentation for
completeness, accuracy and compliance with legal and other
requirements. Accesses various local, state and national law
enforcement systems to enter and retrieve information. Generates
automated notifications to Department of Justice on state mandated
programs and manages local supporting files. Codes and enters data
into an automated records management database. Retrieves, assembles
and disseminates reports and information from files in an accurate
and timely manner from department staff. Types arrest reports,
searches warrants and related materials using word processing
system to meet specific deadlines. Researches and provides
information by phone, in person and by mail related to crime,
arrest and traffic reports. Receives, verifies and accounts for a
variety of fees. Classifies incoming crime reports in accordance
with the FBI Uniform Crime Reporting Criteria. Decision Making
Follows standardized procedures and written instructions to
accomplish assigned tasks. Leadership Provided None. May oversee
temporary or contract workers as needed. Knowledge, Skills &
Abilities This is a partial listing of necessary knowledge, skills,
and abilities required to perform the job successfully. It is not
an exhaustive list. Knowledge of: law enforcement practices and
basic operations of a police reports function; police procedures,
rules, regulations and terminology and law enforcement codes as
related to assigned functions; rules and regulations of the
National Crime Information Center (NCIC) and the Georgia Crime
Information Center (GCIC) as related to assigned functions; filing
procedures (alpha and numeric); telephone etiquette and procedures;
modern office methods, practices and equipment currently in use by
department; teletype procedures, police terminology, law
enforcement codes and laws applying to the release of information.
Skill in: the operation and retrieval of computer report
information and data entry of report information; effectively
communicating both verbally and in writing. Ability to: understand
and interpret rules, regulations and laws related to the police
reports function; interpret administrative or operational policies
within appropriate guidelines without immediate supervision ;
exercise independent judgment in the release of confidential
records within department and legal guidelines; interact with the
public and other City employees both in person and over the
telephone in a courteous and tactful manner; maintain diplomacy
under stressful situations; follow oral and written instructions;
deal discreetly with and maintain the confidentiality of sensitive
records and information.
Keywords: City of Atlanta, Redan , Police Reports Technician, Professions , Atlanta, Georgia
Click
here to apply!
|