Health Service Sales Representative (061024)
Company: Selectquote Inc.
Location: Avondale Estates
Posted on: April 19, 2024
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Job Description:
Company Overview:More than 35 years ago, SelectQuote was founded
on one core promise: to help our customers protect the people they
value most. We pioneered the way consumers shopped for term life
insurance, and now, we also help people find home insurance, auto
insurance, senior health insurance and more. Our quick and easy
process saves consumers both time and money, and today, more than 2
million families trust us to help them with their insurance
needs.But what truly sets us apart is our people, and the
opportunities to grow your career with SelectQuote are
unmatched.About the Role: Job Summary:One of the newest departments
at SelectQuote, Customer Success Sales Agents (CSA) have an
engaging hybrid role that combines Client Relations & Sales. The
goal of the CSA is to maximize health outcomes for the customer by
offering tailored recommendations after conducting in-depth Health
Risk Assessments. The CSA will act as a health consultant and will
coordinate closely with the client, carrier, and providers. This is
a SALES role and Customer Success Agents take inbound phone calls
to newly enrolled and existing policyholders to ensure customer
satisfaction and guide members through the utilization of their
plan along with additional services. The average first year salary
ranges from $45,000 - $60,000 annually. CSAs serve as health
consultant to acquaint clients with Population Healths platform of
education, coordination, and facilitation of future services, to
ensure they are utilizing the best care available to them.Its an
exciting time to join SelectQuote. We became publicly traded in
2020 with the first 100% virtual IPO (non-biotech) in American
history. Weve also been recognized nationally on the 2022 Top
Workplaces USA list and by the Kansas City Business Journal and
2022 Great Places to Work Certified.Interested in Uncapped
Commissions?:We offer a W-2 base pay plus commissions, which result
in a first-year target income of $50,000+.This role is best suited
for commission-seeking candidates with uncapped commission
potential.Top agents who are focused on the commission potential
can earn above $90k annually.Other performance-based incentives
could include prizes, spot bonuses, award trips, and more!Job
Perks:No requirement to purchase leads or prospectGrowth
opportunities We offer leadership development training and we
promote from within for those employees seeking career advancement
between all three divisions, regardless of tenureFull benefits
Including health, life, dental, vision, 401(k) + company match,
paid time off, etc.Essential Duties and Responsibilities:Acts as a
health consultant and coordinates closely with the client carrier
and providersTakes inbound phone calls to newly enrolled and
existing policyholders to ensure customer satisfaction and guide
members through the utilization of their plan along with additional
servicesMakes proactive calls to customers who opt-in to Population
Health Members Services and want to receive ongoing care and
coordination from the Population Health TeamServes as a health
consultant to acquaint clients with Population Healths platform of
education coordination and facilitation of future services to
ensure they are utilizing the best care available to
themSkills/Abilities:Strong interpersonal skillsProven ability to
navigate and resolve conflictNaturally curious and willingness to
learn new skillsStrong attention to detailWell organized and can
efficiently manage both workload and timeMotivates and encourages
co-workersLikes thinking through and resolving problemsStrong work
ethic and ability to build client relationshipsStrong technology
skills & the ability to multi-taskAbility to be coachable and take
constructive feedbackEducation and Experience:High school diploma
or GED requiredPrevious telesales/sales experience preferredClient
relations experience highly recommendedWork-from-home experience
preferred for remote hiresRequirements:Sales experience is strongly
preferred - this could include phone sales, wireless sales, or
other commission-incentivized positionsCommission-driven - Agents
who do well here are driven by our uncapped commission structure
and do not just settle for the hourly rateCompetitive,
self-motivated personality - You need to have a drive to overcome
customer objections and compete with yourself and other agents to
succeed and hit new goalsPositivity - Its important to be positive
in this role and exhibit leadership qualities amongst your
peers.Flexibility with business needs - You need to be able to
commit to high-volume hours during peak season. Our agents make
nearly of their income during a 7-week period, and we need all
hands on deck during this timeTechnology skills - We use a
proprietary CRM system that requires multiple screens and an
ability to manipulate multiple systems and find critical
information while maintaining a conversation with the clientJob
stabilityHigh school diploma or the equivalent is required;
Bachelors degree preferredHardwired high-speed internet connection
with a minimum download speed of 20mbps and upload speed of
20mbpsSelectQuote Core Values:Service: We create positive customer
experiences.Entrepreneurship: We create innovate & take
risks.Leadership: We build & invest in high-performing
teams.Empowerment: We embrace a changing environment.Courage: We
challenge the status quo & drive continuous improvement.Teamwork:
We help support & celebrate each other.Disclaimer: The above
statements are intended to describe the general nature and level of
work being performed by people assigned to this job. They are not
intended to be construed as an exhaustive list of all
responsibilities duties and skills required.Additional
Information:#LI-EXby Jobble
Keywords: Selectquote Inc., Redan , Health Service Sales Representative (061024), Sales , Avondale Estates, Georgia
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